Dynatrace reviews

3.9

72% would recommend to a friend

(1,486 total reviews)
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Rick McConnell

81% approve of CEO

60% positive business outlook

Dynatrace has an employee rating of 3.9 out of 5 stars, based on 1,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dynatrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Many of my Colleagues are great

Cons

Too numerous to list. Management just does not care. Even when you talk to them about issues or improvements. Another round of layoffs today (A lot of people were wishing they were getting laid of. Unfortunately, I am still here until I find another position, like everyone else) Morale is at an all time low. The goal here is to keep their employees off balance so that you are never have job security and are constantly concerned that you will be next to in the next round of Layoffs. I have been here over 8 years. This used to be a great company. Now, it is just a place where everyone comes for a paycheck. Be careful regarding the "Responses to people's posting". There has been a large push to make the company look better than it is. Do yourself a favor and stay away from the company. They are trying to slap a coat of paint on structural issues.

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Dynatrace Response
10y
Dynatrace is continually making changes to its business to invest strategically and position the company for future growth. As part of our strategy, we target our internal investments and our attention in the areas which we believe provide the greatest growth potential. As a result, we make organizational changes periodically as we adjust to the changes in the market. These changes are not taken lightly and are about focusing on growth and improving our customer service.
1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

We can see the effectiveness of the HR team that prods us to write excellent Glassdoor reviews within the first month we're hired. And judging from the titles (i.e. "Great EXPEREINCE") their hearts and sincerity just aren't into it.

Cons

As has been said in several reviews this year; this company has degenerated into a greedy, cronyistic, lackluster environment. 1. A HUGE deal was made about going IPO, which served the interests of the board and the Executive team...but no one else. They love to talk about how successful it was, as if waving it in our face that they made out like bandits, while the rest of us got NOTHING out of it. Very few but the highest levels received stock options, an they never rolled-out an employee stock purchase plan. They know how greedy they appear...they simply do not care. 2. The company became a leader after transforming/reinventing itself; but those days are gone. Within a few more quarters the analysts will realize there is nothing new under the hood after all the roadmap promises and the competition will catch up. This is exactly what happens when you forget that employees are your biggest asset. 3. Innovation has been replaced by micromanagement across all departments. There is no more room for creativity in design or format, since all the managers care to do is impress the person above them. We used to function in "virtual teams" that respected each other...those days have been replaced by overworked, unhappy "worker bees" who just want to finish the work on their plate and not be bothered by any requests outside their management structure. Make no mistake, this WAS a great company once upon a time. The positives and good stories you may have heard were most likely true. But unless you are a very "heads down" person who can follow orders without feeling the need to improve on processes or question anything, this is absolutely not the place for you, and it's exactly why I left.

1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was industry standard barely

Cons

-I was threatened with physical violence in the office. Someone threatened to break my legs, and management did nothing. -A mandatory hybrid workplace where you need to "reserve" your seats on an app that does not function correctly. They also dictate the days in office, when historically they did not. -Cliqued up culture leaders have a text based group chat where they constantly snub and trash talk other employees while on the job. You will often hear "did you get my text?" followed by chuckling and obvious stares. Very high school level bullying and culture. -Very fake positive environment. -Their development team is overseas and you are unable to work with them during United States working hours. -Management made anti Palestine comments, but then doubled back and said "there are issues on both sides". Very wishy-washy stances that aim to please the majority. No true values. -The product itself is like a virus and is largely unsupportable. -Communication break downs and lack of ownership across the entire organization. Expect 50% of your internal communication to be "left on read" or completely ignored. - Was not given access to do my job. Had to fight for said access to even begin working. The onus is on you as a new employee to figure everything out yourself. -Despite being hired, my employment was dependent upon an internal test, which there are no solid resources to help you pass. For context, I started with 2 other people and none of us were able to pass it within our first 6 months despite taking it 3 times each. It needs audited and updated to match current documentation. -New managers who know nothing about the product and instead focus on Zendesk "metrics". -Ticket-based job where instead of a round-robin style of ticket taking, it is an absolute free for all trash fire where those with experience and a niche cherry pick easy tickets, while those who are new are arbitrarily assigned tickets by managers who are unable to help or understand the tickets themselves. No room to even establish a niche or grow when senior members are focused on meeting their ticket metrics with easy tickets they know how to do. -Despite their main support branch being in Detroit, Michigan (an area with a 77.8% population of African Americans) their department is largely Caucasian. In the Denver office too, I would say they have maybe 10% people of color. A very white is right environment with a staggering lack of diversity.

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Dynatrace Response
2y
Thank you for sharing your feedback. The issues you've raised are troubling. We take your concerns extremely seriously. We encourage you to contact our employee relations department at employee.relations@dynatrace.com to discuss your experiences further or provide additional details on specific incidents. We deeply regret your negative experience with our company. Your experience does not align with our values, and we sincerely apologize for any distress it may have caused. Our people are our most valued asset, and our focus on fostering an inclusive, supportive, and healthy environment is the backbone of our culture. We’re proud to have many employees from diverse backgrounds, identities, and perspectives as we foster an inclusive culture where individuality is valued, and integrity is embedded in everything we do. In addition, we continue to establish active employee resource groups to support unique interests and initiatives throughout the organization. We've also created a DEIB Advisory Board that works collaboratively to develop strategies, support ERG initiatives, and ensure that our company champions diversity and inclusion. We acknowledge the challenges you’ve raised with the hybrid workplace model, internal communication, and the need for improvements in onboarding processes. Our evolving work model aims to keep us innovative and vibrant by balancing remote flexibility with in-person interaction. In addition, we're continuously working on improving communication as we strive for open and transparent communication across the organization. Your feedback regarding day-to-day tasks will be forwarded to leadership to improve workflow and processes. Your feedback is crucial as we create a better workplace for all.
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