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      Pitney Bowes

      Engaged Employer

      Pitney Bowes reviews

      3.5

      56% would recommend to a friend

      (2,824 total reviews)
      avatar

      Kurt Wolf

      63% approve of CEO

      47% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.3

      Career opportunities

      3.2

      Senior management

      Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 27, 2024

      INTERIM CEO LAID OFF THOUSANDS WITH NO WARNING

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a good culture.

      Cons

      A new interim CEO (who may last as little as 30 days) came. He has already: 1) advised everyone in his introductory call that he wants to bring people back to the office despite being a full-time remote company for 10 years, whilst he gets to continue working from home/on the road because he is "most successful" doing that. 2) Decided to lay off thousands of people with no warning. Today was their last day. Many of them have onsite visits scheduled with clients in the upcoming week that they won't have time to delegate to colleagues before their accounts are wiped. So much for doing the right thing the right way: this screws up both PB employees AND the clients. It seems almost like this CEO is really here to sabotage us. We're already only a mid-sized company and we're already trying to do whatever we can to stay afloat in a dying industry. I was not laid off, but I am strongly considering pursuing jobs elsewhere. To all who were laid off, know that the rest of us are sorry and that we are FURIOUS for you.

      5.0
      Jan 19, 2016

      Awesome

      Major account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work at my own pace because I know what is expected of me and I achieve that and more. People say the mailing market is dying and that is far from the truth more and more clients are expanding their mailroom and making their mailing more intelligent. Of course this company is focusing on software because clients want that intelligence they want to know what's happening in their mailroom and they want to be able to focus on what's important when it comes to their mail which is Security

      Cons

      No cons right now and none in the foreseeable future. As I stated above this company is amazing and they take care of their own

      avatar
      Pitney Bowes Response
      10y
      Thank you so much for the response. The insight that you provided was spot on and aligns with the strategy and how we are redefining the SMB mailing business. We are happy to have you on the team and are looking forward to watching you continue to grow in your career at Pitney Bowes!
      3.0
      Jul 15, 2024

      Company is Having an Identity Crisis, No Job Security

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing co-workers, competetive pay, cross training and learning opportunities. People were willing to help teach you and there were a lot of good mentors to choose from. Benefits were decent, and they even offer tuition assistance.

      Cons

      My biggest concern was the turnover and constant laying off I witnessed while employed there. They are attempting to re-brand themselves as a SaaS company, and seem to be unsure of how to do it successfully. Their solution to every bump in the road seems to be to lay off more people, leaving more work for less people with no increase in salary, which is highly discouraging and causes those employees to panic and quit. I also felt they were very top-heavy and had way too many levels of management. It is a shame, because the people that work there are great, and if you can survive the layoffs you can really grow there, but the environment felt really unstable. I wondered every day if it would be my last until it ultimately was, which I have never experienced with other employers. I never felt fully settled in and felt my job was in jeopardy from day one.

      Viewing 1 - 3 of 2,824 Reviews
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      ReviewsPitney Bowes reviews

      Glassdoor has 3,166 Pitney Bowes reviews submitted anonymously by Pitney Bowes employees. Read employee reviews and ratings on Glassdoor to decide if Pitney Bowes is right for you.