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      Loyal Source

      Engaged Employer

      Loyal Source reviews

      3.1

      51% would recommend to a friend

      (395 total reviews)

      Brian Moore

      47% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      Loyal Source has an employee rating of 3.1 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      395 reviews
      4.0
      Mar 13, 2026

      Very happy working here!

      Audiologist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working with Veterans! And I was ready to be done with direct patient care and seeing the same people on a weekly, sometimes daily, basis. Here I see the Veteran usually just once, and just the fact that I can possibly help them makes me very happy. I also enjoy that here I can work full-time with benefits and Federal holidays vs. working in a contracted position which is what a lot of companies like this do. Also, upper management actually visits most of the offices once a year and they really do seem to care. I wasn't sure how it would feel going corporate, but honestly it does feel like they have my back.

      Cons

      It's a new company, so there are some growing pains, but not any more than expected. I'm really very happy working with LSGS!

      avatar
      Loyal Source Response
      2mo
      Thank you for taking the time to share your experience. We're grateful for your dedication to serving Veterans and are happy to support you in work that is so meaningful. It's wonderful to hear that the opportunity to step away from direct patient care, while still making a positive impact, has been fulfilling for you. We're also glad you've found value in our full-time roles, benefits, and support from leadership. Your feedback reinforces that we're building a culture where employees feel supported and backed by leadership. We appreciate your understanding as we continue to learn, evolve, and improve. Thank you for being part of the growth. We look forward to continuing this journey together!
      5.0
      Jun 8, 2026

      Career Growth, Strong Culture, and Real Opportunity to Build Your Own Path

      Senior business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having been with Loyal Source for nearly 11 years, I can confidently say this company provides real opportunity for growth and long-term career development. I started as a government healthcare recruiter and was able to evolve into sales, account management, and now manage a sales team. There’s a clear path for anyone willing to put in the work and take ownership of their career. Loyal Source has also played a major role in my personal growth. While working here, I earned my bachelor’s degree and hit several real-life milestones along the way. The opportunities provided have allowed me to travel and experience things I never thought would be possible, while still building a strong, sustainable career. The company does a great job of recognizing and rewarding performance. Earlier this year, I was honored to receive the Strategic Sales Award, which reflects the leadership team’s commitment to acknowledging impact and results. One of the biggest differentiators is the autonomy. You’re trusted to run your team, build something of your own, and think strategically. That level of ownership pushes you to grow both professionally and personally. The culture is more than just a company, it really does feel like a family. People genuinely support each other, and long-term relationships are built across teams. If you’re driven and looking for a place where you can grow, be challenged, and create real opportunity for yourself, Loyal Source gives you that platform. Excited to see what we accomplish in the years ahead!

      Cons

      There’s a bit of a learning curve early on as you get familiar with the company’s strategic approach and different business lines. With time and consistency, it all starts to click and sets you up well for long-term success.

      1.0
      Jun 6, 2026

      Experience gained, but poor management and culture issues

      Clinic manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro here is gaining experience learning the VA process.

      Cons

      This company is production based , but has lost the big picture of retention ! Clinic managers are overworked , the rules and regulations are different based on what region you are in. This is absolutely delusional for a company to operate in this manner! There is no consistency with communication, and upper leadership will tell you that depending on who you ask “the answer is different”. Clinic managers are pushed to make sure examiners meet their metrics, however there is NO INCENTIVES at all for support staff! I’ve never seen a clinic not have a bonus at some level. It’s not worth it to make the company millions of dollars , deal with entitled Examiners, and have nothing to show for it. I don’t want to start naming names here, but there are certain individuals in leadership that need to be removed. We are tired of the mediocre policies, and HR is a joke. The next step will be hostile work environment investigations if you don’t start charging the culture and environment here! Stop being dishonest during the hiring process ! This has been a complaint as well from all Examiners and nothing is done about it. If I don’t see a change in these policies in the next 30 days, there will be a formal complaint initiated.

      avatar
      Loyal Source Response
      1d
      Thank you for your taking the time to leave a review. We’re sorry to hear about your experience and take these concerns seriously. We recognize the importance of consistency, clear communication, and properly supporting and recognizing our clinic managers. Your comments regarding workload, incentives, and culture are noted and are part of ongoing discussions to improve the employee experience. While we cannot address specific individuals publicly, we encourage you to share these concerns through internal channels such as our HR team or Lighthouse Resources so they can be fully reviewed. We are committed to making meaningful improvements and creating a more balanced and supportive environment for all team members. Thank you again for sharing your perspective.
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      ReviewsLoyal Source reviews

      Glassdoor has 517 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.