Is Emser Tile a good company to work for?

Emser Tile has an overall rating of 3.2 out of 5, based on over 357 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 64% of employees would recommend working at Emser Tile to a friend and 57% have a positive outlook for the business. The best reviews about Emser Tile have been left by employees working as Inside Sales Representative , Outside Sales Representative and Operations Manager .

Does Emser Tile pay their employees well?

According to anonymously submitted Glassdoor reviews, Emser Tile employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Emser Tile. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Emser Tile?

64% of Emser Tile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Emser Tile 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Emser Tile?

Outside Sales Representative (37) , Branch Manager (31) , Operations Manager (22) , Sales Representative (15) , Customer Service Representative (12) , Inside Sales Representative (12) , Warehouse Associate (11) , Manager (8) , Sales (8) , OUTSIDE SALES (6) , Customer Service Representative (CSR) (4) , Sales Associate (3) , Warehouse Lead (3) , Customer Support Representative (2) , Human Resources (2)

What are the pros of working at Emser Tile according to real employee reviews?

"Pay is good." ((in 34 reviews)); "Great culture and business philosophy" ((in 30 reviews)); "Great People to work for and with" ((in 18 reviews)); "Great Training Program and Family Atmosphere" ((in 14 reviews)); "Run with family values that takes care of their employees" ((in 13 reviews))

What are the cons of working at Emser Tile according to real employee reviews?

"Hold onto bad management way too long and consistently." ((in 13 reviews)); "With my current role, I have great support and upper management" ((in 8 reviews)); "Regional managers are abusive" ((in 7 reviews)); "Long hours and head count" ((in 5 reviews)); "hours, little work/life balance, Op manager dictates job environment" ((in 4 reviews))

What Emser Tile locations have received the highest employee ratings?

Ontario , Dallas , Houston , Denver , Tampa , Los Angeles

Emser Tile reviews

Compare reviews

3.2

64% would recommend to a friend

(350 total reviews)

Carl Delia

73% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Emser Tile has an employee rating of 3.2 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emser Tile employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

350 reviews

1.0

May 29, 2026

Strong products and people, but talent acquisition needs improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Emser Tile has always had strong product and strong people. Under Carl Delia, it finally feels like the leadership infrastructure is catching up to match both. I am genuinely optimistic about where this organization is headed and proud to be part of what comes next.

Cons

Our Talent Acquisition Manager is not delivering at the level this organization requires. The sourcing approach appears driven more by personal affinity than by business need, and there is a concerning pattern of recommending leaders who may be more likely to accommodate underperformance than to challenge and elevate it. The result is a talent pipeline that protects the status quo rather than strengthening the organization. This needs to be addressed directly and promptly.

Emser Tile Response

9h

Thank you for sharing your feedback and for recognizing the strengths of our products, people, and the progress being made across the organization. We appreciate your optimism about Emser's future and are proud of the momentum our teams are building together. We also appreciate your perspective regarding leadership hiring and talent strategy. Building a strong organization requires thoughtful evaluation, collaboration, and accountability at every level. Our approach to talent and leadership decisions involves multiple stakeholders and is guided by the needs of the business, our culture, and our long-term strategic objectives. As we continue to grow and evolve, we remain committed to attracting, developing, and retaining high-performing talent while continuously evaluating our processes to ensure they support the success of both our employees and the company. Thank you again for taking the time to share your thoughts and contribute to the conversation.

4.0

May 7, 2026

Good company

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Good bones and seems to be moving in the right direction

Cons

A lot of learning curves and requires a lot of self initiative and adaptability to succeed. Alignment needs improvement

1.0

Mar 9, 2026

Lies lies lies

Sales

Recommend

CEO approval

Business Outlook

Pros

Some good people that you work aside and you learn get to see how a company with great potential but over the years repeat the same process by sabotaging departments and employees.

Cons

No transparency ownership and management are two face. Benefits are 3x cost to the average good company

Emser Tile Response

9h

Thank you for taking the time to share your feedback and for your years of service with Emser Tile. We are pleased to hear that you had the opportunity to work alongside talented colleagues and gain valuable experience during your tenure. At the same time, we are disappointed to learn that your overall experience did not meet your expectations. We take concerns regarding communication, transparency, leadership, and employee experience seriously. While we may not always get everything right, we are committed to continuously evaluating our processes, listening to feedback, and making improvements that support our employees and the long-term success of our organization. We also regularly review our benefits offerings to ensure they remain competitive and provide meaningful value to our team members. We appreciate your perspective and wish you success in your future endeavors.

Viewing 1 - 3 of 350 Reviews

Jobs at Emser Tile

Hybrid Warehouse and Customer Support Rep

Emser Tile

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Strong products and people, but talent acquisition needs improvement

Good company

Lies lies lies

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