Worst company ever - Operations Manager Emser Tile Employee Review

1.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Relationships Built. Not by Emser, no pros about this place.

Cons

Be prepared to be set up for failure. No training / support is given and when it is given it's usually followed by harsh and rude answers. Operation reviews (audits) are never consistent and followed up by a write up that is very poorly written and you can tell they're grasping at straws. Regional management will micromanage you to death with again, no support. This company thrives off of hiring good people, watching them fall and secretly hiring to replace them. So many false promises with this company. They will build you up while looking for your replacement. This was by far the worst company I have ever worked for. I wish I never would have invested so much time for nothing, literally nothing. Branch managers need to actually do what they are suppose to, not leaving early everyday and claiming to working a 12 hour day.

Explore other reviews about Emser Tile

5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great partners, really great people in the field, DC's, and corporate. Extremely people centric culture, both employees and customers, beautiful showrooms and great, stylish product.

Cons

Some decisions take too long to be made because everyone has a voice, but part of what makes it a great place to work.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is well established in the industry, which can make it easier to open doors with customers and build credibility. Their competitive pricing also helps secure specifications and create opportunities with potential clients. Or a slightly more balanced Glassdoor-style version: Pros: Well-established company with strong brand recognition, making it easier to gain access to customers and start conversations. Competitive pricing can also be an advantage when working to get products specified and win business.

Cons

If you’re writing a Glassdoor review, here’s a polished version that keeps your points while sounding professional and credible: Favoritism seemed to be a common issue. Many members of the sales team were already friends and socialized outside of work, which could make it difficult for those not part of those circles to feel included. If you didn’t fit in with the established group, it was easy to feel like an outsider. The company often promoted a “we’re all family” culture, but in reality, the environment felt very corporate. There were also an excessive number of weekly meetings. While I understand the need to track performance and ensure sales goals are met, the amount of time spent in meetings often felt excessive and took away from productive selling time. For a more concise Glassdoor-style review: Favoritism was noticeable within the sales team, as many employees were already friends outside of work, making it difficult for others to feel included. The company promoted a “family” culture, but the environment felt highly corporate. There were also too many weekly meetings. While sales accountability is important, the volume of meetings often felt excessive and reduced time available for actual sales activities.

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