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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)
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Thomas L. Williams

68% approve of CEO

58% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 25, 2026

Big & Slow

Recommend
CEO approval
Business Outlook

Pros

Free park access if that’s what you or your family like to do regularly.

Cons

Very large and slow moving organization that has an odd promotion/performance review process. This is a place where people come to work 9-5, take hour lunches, and place the corporate process of staying 10+ years hoping for a promotion opportunity and not work hard.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

Viewing 1 - 3 of 2,041 Reviews

Glassdoor has 2,267 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.