TIAA reviews

3.7

65% would recommend to a friend

(4,008 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Aug 27, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

The combination of strong retirement benefits, dependable health coverage, and flexible time off makes TIAA a place where you can focus on your career without feeling like you are burning out.

Cons

Return to office is really the only issue.l spent so much h time ln my car

1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Sense of pride working for a mission driven financial services organization

Cons

Reorg, reorg, reorg. Instead of holding people accountable they create a new BS position every week. Inflating cost, Keep adding managers, and everyone gets a chief of staff apparently with their own reporting team. While the peasants try to actually retain clients and grow the business. The sad thing is after this ‘leadership team’ gives up and blames employees for their failures, they will all move on with ridiculous comp packages at the expense of the clients and employees that built the company. This is not the respected TIAA that withstood a 100 year plus history. This TIAA now cares more about its internal priorities and meetings. Clients come last. Being driven into the ground hard and fast. And the current CEO showed how she valued employees by messing with the LTTP at year end. $3mil for Wyclef, $1 million dollar dresses and sneakers, and we sponsor the activities that are important to the CEO like her Sorority. Where is the Board.

2.0
Feb 27, 2019

Headed downhill fast

Recommend
CEO approval
Business Outlook

Pros

TIAA’s pros used to be its culture and mission focus. Those began eroding in 2013 and have steadily been eradicated.

Cons

CEO disinterested in company management New misanthropic CFO Out of touch management Eliminating telecommuting after years to eliminate jobs (1/3 is target) without publicity for layoffs Moved from paid time off to responsible time off solely to write down the unpaid liability - people list carryover and aren’t paid for unused

Viewing 1 - 3 of 4,008 Reviews

Glassdoor has 4,404 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.