Mars reviews

4.3

87% would recommend to a friend

(4,391 total reviews)
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Poul Weihrauch

92% approve of CEO

77% positive business outlook

Mars has an employee rating of 4.3 out of 5 stars, based on 4,391 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mars employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Aug 5, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

freedom, mutuality and job security. The culture is wonderful and the people are genuine and nice. Everyone wants you to succceed

Cons

Processes aren't always clear and sometimes things move very slowly

1.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance (if your manager agrees to let you have one), PTO

Cons

As soon as you start literally on day 1 you are talking to your line manager about your next best move, because the expectation is that in 18 months-3 years you will move into a new role. Development is important, but so is training for your current role. Transitions are a joke, my first role at mars I learned from powerpoint presentations, my second role I taught myself from work instructions, and my final role I taught myself based on what my stakeholders told me they needed from me, no work instructions, had to figure out what systems and access I needed myself (my manager didn't even know). A massive amount of time is spent writing your development plan and going through this process, to the point where most associates treat it just as a check box of ok that is done good now I won't look at it again. The amount of detail expected of you on it, the timeline to do it, and the lack of support to write you development plans are a joke. The only support is the same powerpoints of how to use the website, and the same leadership team panels talking about their development. Your line manager should be required to actually help you, while you own your development, your line manager should want you to succeed. There is this bizzare thought process in the service center that in order to get a promotion int he service center, you must go get a number of roles in the business unit first. While on the surface it makes sense, it hinders promotion of associates that want to stay in the service center, just because they have to follow this path. The FLT has no idea what the lower level associates, both the analysts and managers do in S&F. They make demands, and associates end up spending more time doing projects for the FLT than being co-pilots to the rest of the business which they support. Promotions are based on how many happy hours you go to, how many walks you go on, it is all politics. Your line manager holds all the power to your next role, and if they decide you aren't deserving of another role, or they don't like you, then they won't approve you applying to a new role, or worse. P&O needs to play a much more active role here. There should be no permission to apply for a role. Gallop survey, there is huge pressure to take the gallop survey, to get great gallop scores, but the leadership does nothing to change. Countless times going through gallop sessions where it is all about the team, but when the question is "I know what is expected of me at work" is the question in play, that is not the associates problem, that is the directors and vice president's problem, that the are not setting a clear goal of what is expected of their associates, by changing it constantly. Bonus, 2 years in a row, probably 3 (2019 associates still there, probably won't get a bonus this year either!), are based on unreasonable growth. AVP is built into the salary that is put on your salary offer as a total compensation. Then there is oh hey we didn't meet metrics so 35% bonus, or no bonus! Meanwhile, all the CLT, FLT, SLT, all the LT's got their MPI and MSOP bonuses!. If the greater mars doesn't get AVP, then they should not get MPI or MSOP. Additionally, if there is a chance you aren't getting bonus, do not put it in total compensation, that is lying. When the band structure was implemented in 2016 there was this lie told that everyone in Band lets say T2 made this range, here is the high here is the low, etc... the caveat is that it all depends on what area you are in. So the T2 in S&F only makes say $70,000 while the T2 in Marketing makes $100,000. S&F associates are underpaid and most of them don't even know it. Newark- Stay Here Grow here, except they are asking people to relocate from an area they can get a 3000sqft house for $200,000 with 5 acres of land to an area you can get a 500 sqft 1 bedroom apartment for $1.5M, and while they are paying for relo if you are within a certain radius, they are not giving any cost of living adjustment, even though the cost of living for the new area is not even close to the same. however the new associates coming in starting fresh in newark will get the higher salary as competitive with location.

1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The 5 Principles are in theory one of the best visions to guide a company even if Mars doesn't adhere to them across all spans and layers of the company. There are opportunities to learn about Supply Chain Management as Mars is very good at what they do from a production standpoint, where they fail is almost every other area of internally managing the business. If you land in the right spot and build relationships with the right people you can fast track to management regardless of your competence, this is not really a pro as conversely if you land in the wrong spot and are unable to cultivate the right relationships through no fault of your own you will fail regardless of your ability, your work ethic, and any value you add to the company Opportunities exist for personal and professional development through developing competencies through training courses, Mars encourages this as they have a very robust performance and review process tied to developing these competencies. The problem is that while I believe this process was well intentioned when it was developed, it's execution is abysmal, the review process is inconsistent from team to team and department to department. It's often merely paid lip service too and in many cases that I saw as an employee it's used to scapegoat an associate rather than develop him/her. The courses and the concept of the review process are still a value add even if they fail in practical application.

Cons

The 5 Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom) are posted very visibly at every Mars site, in every conference room. The problem is that you constantly see people preaching about them while breaking them in the same breath. One prime example is something called a punctuality bonus. At Mars every associate punches in at a time clock regardless of position. If you are a minute late you lose your punctuality bonus for the day, which means you lose 10% of that days salary. The problem is that some members of management never punch a clock, they override it, which is fine except in the same breath they will tell you that they have to do it just like everyone else. This is one example of the hypocrisy that pervades the business. Like any other company you have good people and bad, the thing is that in the span of my 25 year career I've never seen so many bad people in management, getting promoted through the ranks while good people stagnate in low paid jobs, or get backstabbed out of the company. I personally witnessed a scenario where product went through development and made it's way to the retail shelf of one division with a retail price point before the plant management had determined production cost or assigned a wholesale price. Three people involved - the one who discovered the error, and the two who committed it. Guess which two were promoted and which one left the company. Associates are either grossly underpaid, or grossly overpaid. This means that in many cases you can't attract good talent unless you catch them in a time of desperation. Overpaid associates are generally ones who landed in the right place and either manage to master the game of Mars politics through stepping on the necks of their peers or playing the game of not caring about what's best for the company when it conflicts with what's best for them. The Talent Management System encourages this practice leading to situations where if something is good for Mars but isn't on an associates objectives, it's ignored regardless of whether it impacts a departments budget or not.

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