Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,565 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (41) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 175 reviews)); "Fun and great company culture" ((in 91 reviews)); "Fun. Great people." ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 79 reviews)); "Hands down KnowBe4 has the best employee onboarding and training structure that I have ever experienced." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 36 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "Favoritism and nepotism" ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

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KnowBe4

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,476 total reviews)

Bryan Palma

52% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

1K reviews

5.0

Oct 9, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Perks, work-life balance, company culture

Cons

None! I truly love working here.

KnowBe4 Response

7mo

Thanks for the awesome review! We love hearing that you’re enjoying your experience — it’s people like you who make KnowBe4 such a great place to work.🥳

4.0

May 26, 2026

Promising product with a bright future ahead

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

good product and great future

Cons

nothing much in terms of negatives.

KnowBe4 Response

Thank you for your feedback!🥳 We’re so glad you love working here and being part of our incredible team.

3.0

May 17, 2026

Salary

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Great product market fit and happy customers.

Cons

Overall leadership and employee alignment is not great.

KnowBe4 Response

Our teams are incredible at making each step in the process something that everyone feels proud to be part of. Thank you for being part of it!

Viewing 1 - 3 of 1,476 Reviews

Jobs at KnowBe4

Organic Search Manager (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

QA Engineer (MIS) (Remote)

VP Talent Management (Remote)

Snr. Manager, Demand Generation (Remote)

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