Guitar Center reviews

2.8

38% would recommend to a friend

(2,724 total reviews)
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Gabe Dalporto

27% approve of CEO

21% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,724 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

The people you will work with on a daily basis are some of the most awesome and passionate people you'll ever find

Cons

The people you will work FOR are the exact opposite, and seem intent on wiping out the fun, culture and passion that's such a part of of the company's makeup in favor of a 'profits above all else' attitude that is quickly driving all the good people away.

3.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Good schedules and relatively medium workload for retail

Cons

- New CEO has gutted much of what made company worth sticking around at. Laid off or fired many people to save money - New CEO has ruined employee purchase and financing programs which is what kept a lot of part time staff on board - New uniform programs go against the "Be yourself" ethos company was founded on - Corporate management can be both overly micro managing and inept at realizing what's going on in stores ate the same time - Many "In the field" jobs that people aspired to have and were vital to proper training and morale have been eliminated

1.0
Dec 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I met some great people there and learned a lot about what not to do in this industry. Other than that, I can't think of any other pros.

Cons

Guitar Center is a Company that completely lost its culture and simply no longer cares about its employees. I worked at Guitar Center for 15 years and it really was a great company for the first 6-8 years I was there. From 2010 - present, most of the things you have read about this company are absolutely true. I held a corporate-level position for the last few years of my sentence and it was very intriguing to get an inside glimpse of the tomfoolery that takes place there. The Top 4 Executives of the Company are from Target, Lowe's, Best Buy and a small Grocery Store chain. You can imagine how "music-oriented" the business plan is. It's a retailer, that's it. And, it's a very low-paying retailer at that. Stores are Unionizing, labor is consistently being cut (because, it's their largest "controllable" expense), the manager's bonus program is made more and more difficult to achieve, top line sales are WAY OFF, a series of layoffs happen annually (including 2 different waves in 2015 which included many of the founders of the company and some of my closest friends), and it's completely lost its way. Store Managers start off making $37k a year, which is 1995 money, Operations managers are lucky to make $30k a year, and you can anticipate $9/hour for a while if you are looking to join the team. The mantra of the company should be, "Either you, or your replacement, will get us what we're looking for." It's command and control. They want people who will shut up, keep their head down and "run the play". Miserable work environment, which is why I left on my own terms.

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Glassdoor has 2,788 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.