Convinced me to change careers - Entry Level Coder VCA Employee Review

3.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Encourage continued education and advancement with additional available training and CE credits. Pay was better than most in the area offered (however that is only because most local hospitals paid below average).

Cons

They began pushing heavily on unnecessary "Care Club" plans for all clients causing significant strain on treating patients as we went from spending 90% of an exam with the patient to spending more than half of the time explaining different "treatment plans" (estimates) with the client. At times the job is more marketing than medicine. Focus on money over the best medicine. There was always demand to increase how many patients are in hospital while disregarding capability of hospital based on staffing, resulting in several instances of unsafe conditions for patients and employees. Management was poorly organized and ill prepared. This may have likely been a local issue for the Southeast region, as I have heard better from the Western and Midwestern region of the US.

avatar
VCA Response
3y
Thank you for this feedback. We're sorry to hear about some of these experiences and we want to know more. When you are able, please reach out to us at EmployeeConcerns@vvca.com with more details. We are here to help.

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great quality of medicine. Great doctors. Team members that genuinely care about each other. Management is very fair about approving time off requests.

Cons

Pay could definitely be better. Inconsistent scheduling. If you don't speak up, you'll get the short end of the stick when scheduled and they will burn you out. Not enough organized training, especially for new employees, even though they have meetings all the time.

See reviews by: Helpful|Rating|Date|All