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      PENNYMAC

      Engaged Employer

      PENNYMAC reviews

      Loan Officer at PennyMac - Loan Officer PENNYMAC Employee Review

      5.0
      Apr 11, 2019
      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

      Cons

      Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

      Explore other reviews about PENNYMAC

      5.0
      Apr 28, 2026
      Sox analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room to grow and take responsibilities

      Cons

      Direction from management and work culture.

      avatar
      PENNYMAC Response
      1mo
      Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
      1.0
      Jun 2, 2026
      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team and good cafeteria

      Cons

      -micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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