They will fool you from the very beginning - Central Checkout Specialist H E B Employee Review

2.0
Oct 6, 2012
Recommend
CEO approval
Business Outlook

Pros

You do work with a lot of great peers, and sometimes are capable of becoming on a first name basis with your customers.

Cons

From the very beginning they tell you all of the benefits, perks, and equality within their company. They say they have an "open door" policy regarding their managers and employees, where there is no retalliation against anyone. They lied. I was a manager in the front end and only made 30 cents more than the cashiers, the head managers who had been there for more than 10 years were the worst. They would lie to your face and accuse you of things you had no idea even happened. They would schedule you to work until 1am, then have you come in at 5:30 to open the next day. If you ever complained to HR or to a higher manager due to their "open door" policy, expect your hours to be cut and to never have a civil conversation again. They consistently revealed personal information to other employees, items of information that are supposed to be protected under federal law, yet would deny ever revealing it. They would change many people's schedules without any notice, and keep you for at least an hour over your scheduled leaving time, without breaks if it was busy. They would put only boys out in the parking lot, sometimes for 2-3 hours in 105 degree weather, and would rarely if ever send girls, claiming sexual equality all the while. They start new employees at higher wages than employees who've been there longer, somtimes dollars more. They eliminated a position called CCS, because they thought that it was unnecessary. However, they began using people as that position working them more hours, more responsibility, without a title, position, or more pay. If you're cross-trained in multiple departments, you're supposed to receive compensation. However you never get it. Now, they're slowly starting to revert to the ways of Wal-Mart by cutting the Bagger position, and having the carousel checkstands, a mistake that they will regret. This was once a great company to work for, now it's merely an illusion.

Explore other reviews about H E B

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked around my school schedule, fantasic pay, helpful discounts and a wonderful company to work for.

Cons

I didn't have the best manager, but it wasn't a terrible workplace and she's since been fired.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good. Can transfer to multiple locations. Opportunities to work in different departments.

Cons

Experience is highly dependent on local store management. Favoritism runs rampant and any chance for promotion must be approved/initiated by direct supervisor. Additional training must be recommended/approved by direct supervisor. Advancement and promotions are not based on skills. Personality and friendship with upper management matters more than skills.

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