Smoke & Mirrors - Funding/Commercial/Customer Service GM Financial Employee Review

1.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Established some great relationships both end & out the field.

Cons

Upper management is a joke here. I've dedicated over 10 years in this industry as a Senior Manager they have knowledge of what's going on but will allow you to take the fall for it. I was let go for something extremely petty however my Co-partners have been doing much worse. Being one of them sheds some truths to these reviews. The back stabbing, lying & sleeping with your staff it's all been true. HR needs to tighten up on there non-fraternization policy. It's not fair to fire some managers & praise others just because they come to you. What about the failed relationships with the employees who still work in the Department. As upper management we should be held to a higher standard of integrity in the Brand that we represent. What message is this sending the world about GMF. I'll tell you!! "Growth is abundance as long as you rub the right elbows & sleep with the right Upper Management.

Explore other reviews about GM Financial

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- great culture - good work life balance

Cons

- can be slow at times - lots of regulation

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were better than most companies

Cons

Micromanagement. Lots of drama. Poor Management in the newly formed Damage in Transit team. Inconsistent communications, Processes changed based on what dealer was complaining the most. Ok to pay one dealer and not another with the same claim variables. Manager would work after hours and call us on our personal cells during non- working hours. From what I saw, I would never buy a new GM car until I asked for all the in transit documentation. Don't be fooled by the "GM" in the name. This group is not what you may think they are. Stay away.

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