Pros
Benefits were better than most companies
Cons
Micromanagement. Lots of drama. Poor Management in the newly formed Damage in Transit team. Inconsistent communications, Processes changed based on what dealer was complaining the most. Ok to pay one dealer and not another with the same claim variables. Manager would work after hours and call us on our personal cells during non- working hours. From what I saw, I would never buy a new GM car until I asked for all the in transit documentation. Don't be fooled by the "GM" in the name. This group is not what you may think they are. Stay away.