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FedEx Custom Critical

Part of FedEx

Engaged Employer

Don't be fooled by the pleasing esthetics of the campus! - Anonymous employee FedEx Custom Critical Employee Review

2.0
Dec 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building/Clean working environment/Branded by FedEx.

Cons

I worked as a customer service agent and now as a supervisor. The dress code is relaxed and people are generally friendly. Upper management and the ELT seem aloof and they're very dismissive if you're lower at the FedEx food chain. I'm shocked that we have an executive that lacks proper English and grammatical skills. But, we all know how this individual gained their company rank. Everyone seems to cater to the CEO and she seems to enjoy sharing the experiences she has on her yacht and world travels. The company must streamline archaic processes that require redundancy of team member. There are several dedicated employees that do a wonderful job, but feel uncertain of job sustainability. When the company is busy, you feel secure. When things slow down, you're just a number. Confidentiality is an issue and one learns to never address a serious issue or you're treated like a whistleblower. The company likes to share the number of women in leadership roles. They use that to their advantage in the marketing of the company.

Explore other reviews about FedEx Custom Critical

5.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The dispatch team is so professional, they’re kind and very helpful.

Cons

The new load board can be finicky but they’re actively working on it.

4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This division of FedEx had some great people and management

Cons

Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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