Great work-life balance and supportive management, but average pay - Customer Support Representative Ethos Group Employee Review

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at Ethos was amazing! I had a great work life balance! Management cared so well for our team, and that speaks a lot about the culture at Ethos. Overall, my team was easy to work with and it made my experience great!

Cons

I wish there was higher pay!

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Ethos Group Response
2w
Thank you for sharing your experience. We're glad to hear you enjoyed the work-life balance, supportive management, and positive team culture during your time with Ethos Group. We appreciate your feedback and wish you continued success in your future endeavors.

Explore other reviews about Ethos Group

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ethos Group has many opportunities for growth within the company. They are very family oriented and focus on a good work/life balance. They have great flexibility and all requires a team to get things done, nothing is left all on one person.

Cons

To excel at Ethos Group, being detail-oriented and being able to adapt to changes are qualities that you must have. The company is always evolving and changing to improve, so you have to be able to evolve and grow with it.

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Ethos Group Response
2w
Thank you for sharing your experience and for being part of the Ethos Group team. We're pleased to hear you've found opportunities for growth, a strong work-life balance, and a collaborative culture. We appreciate your feedback and your recognition of the adaptability and teamwork that help drive our continued success.
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great team camaraderie and a very supportive atmosphere - Flexible schedules with a solid hybrid work setup - Strong teamwork—people genuinely enjoy working together - Leads and mentors are approachable and always willing to help - Plenty of growth opportunities and to learn about other departments and expand your skills - Open communication that makes it easy to share ideas and ask questions

Cons

- Processes and tools will always be evolving, which may require some patience and adaptability - Workloads can fluctuate at times depending on business needs - Opportunities for advancement may depend on timing and team availability

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Ethos Group Response
2w
Thank you for sharing your experience and for being a valued member of the Ethos Group team. We're pleased to hear you've enjoyed the supportive culture, collaborative environment, and opportunities for growth. We also appreciate your thoughtful feedback and suggestions as we continue to evolve and support our employees. Thank you for your contributions and commitment to our success.
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