Abrupt policy reversals, declining benefits, and low morale under new CEO Steve Angel - Software Engineer CSX Employee Review

2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-Under prior leadership (Joe Hinrichs), CSX was moving in a positive direction with stability and modern work practices -Historically strong bonuses (uncertain going forward) -Genuinely enjoy the application I work on -Talented and supportive coworkers -Employees clearly demonstrated high productivity while fully remote for multiple years

Cons

-Since the arrival of CEO Steve Angel, employee experience has deteriorated rapidly -Abruptly forced return to office 5 days a week with ~2 months' notice after being successfully fully remote for 5 years -Employee benefits have been steadily reduced. Discontinuation of the Well-being Reimbursement Account (WRA) and elimination of the Student Loan Repayment Program -Promotions are difficult unless you’re on teams with the right funding and executive attention -Upper management frequently makes short-sighted, cost-cutting decisions that ignore long-term impact on employees and systems -High CEO turnover pattern. Leaders come in, cut costs aggressively, then leave -Frequent layoffs and continued uncertainty about further cuts -Employees are stretched thin across many critical systems with limited backfill -Overall employee morale is low and trending downward -Hard to recommend CSX leadership to someone actively seeking stability and growth

Explore other reviews about CSX

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits PTO

Cons

Long hours and terrible work environment Training is inadequate On call 24/7 with only 2hr notice No holiday pay for road jobs Newer guys/ low seniority never know where they are going to work week to week No overtime potentially if on long mileage run and will still work 12 hours Very stressful job with a lot of responsibility Lots of time away from home and never have a consistent sleep schedule

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