Struggling to Adapt, Deaf to Employee Feedback - GTM Box Employee Review

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great culture -Decent benefits, though missing 401k match -Decent flexibility in schedule -A solid product and historical customer base -No major layoffs in recent years

Cons

-Communication: leadership is rapidly losing touch with the employee experience, and what the needs and pain points of their teams are. Box really suffers from a situation of "left hand doesn't know what the right hand is doing." Even within GTM, teams which work together every day don't communicate, and their respective leaders aren't on the same page -Unclear strategy: leadership is pushing to move at a faster and faster pace, without reflecting on what is an isn't working. Employees are being asked to do more work, while not receiving better pay or benefits, and satisfaction is dropping fast -Lack of advancement opportunity: promotions move incredibly slowly, as does compensation - pay is decently benchmarked, but lagging behind the industry -Required 3x a week in-office, even though a poll of the company showed the majority of workers would prefer otherwise, an old-fashioned mindset

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and decent earning potential depending on segment. Opportunity to manage complex deal cycles. Broad product suite allows for cross-sell and solution-based selling. Active founder-led company

Cons

Poor management quality and leadership decisions can impact morale. Culture can feel less dull and lack energy especially compared to faster-growing tech companies. Selling the product can feel little exciting. Internal processes and decision-making can feel bureaucratic.

1
See reviews by: Helpful|Rating|Date|All