Don’t work here - Carrier Sales Representative Ascend Employee Review

1.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Not really anything to write here. Sometimes they give us lunch

Cons

Management is awful. They constantly changed the rules, one minute they say to do something a certain way then change it a week later. They would have us working from 7am-5pm but would actually expect us to stay after. Even though we only got salary so the extra hours were not paid for. They tried changing my position at the company without giving me a choice, even though it was not the position I applied for. DO NOT WORK HERE

Explore other reviews about Ascend

5.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent. Health insurance premiums are low for employees. Pay is on the high side. No micromanaging in the accounting department. Employees given lots of trust. Great manager in accounting allowing immense flexibility

Cons

Upper management too spread out across the country. Sometimes seems unorganized and unstructured

1.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Ascend seems to be trying to fix issues with newly acquired company DTS.

Cons

-High turnover in the office as well as on the road (drivers) is indicative of poor interpersonal skills and lack of accountability for upper management -Lack of training (some drivers don't get trained before 1st load); also there is often no orientation -Management is eager to blame its employees rather than actively working to fix reoccurring issues that lead to poor service. -Drivers are often given inadequate route information and less than road ready equipment

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