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      Appian

      Engaged Employer

      Appian reviews

      3.6

      59% would recommend to a friend

      (785 total reviews)
      avatar

      Matt Calkins

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      2.9

      Senior management

      Appian has an employee rating of 3.6 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      785 reviews
      2.0
      Jan 25, 2023

      Organization working against itself

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There a lot of smart employees and the general vibe is very friendly, especially at the individual contributor level. Flexibility and work/life balance good.

      Cons

      They recently laid off a percentage of their employees due to "restructuring" even though the CEO mentioned over the last year there would be no layoffs like the rest of the tech industry has been experiencing. Even went as far as denying layoffs happened in an internal communication. On the same day they let go of employees, they posted on social media about end of year celebrations on a private boat. Not an empathic organization at all. They also started making cuts to benefits (that were always highlighted as reasons why it's great to join). Untrustworthy leadership who do not listen to their employees and their feedback. An employee survey does get sent out but they don't take the feedback seriously to make the changes needed. They talk about Appian values but when it comes down to it, a lot of the leadership does not truly live by those values. Appian does not take a humble approach to how they present themselves in the market. They worry about attacking competitors instead of how they can solve problems and how they bring value to their customers. They also only care about "big brand" customers and exploiting them instead of truly being customer centric and highlighting the outcomes of all of their customers. Messaging and value propositions change every few months so the company isn't able to focus on priorities and a clear direction for the market.

      avatar
      Appian Response
      3y
      Thank you for taking the time to provide feedback on your experiences at Appian. We are pleased to hear that you appreciate our talented and friendly team members, as well as our dedication to work/life balance. We understand that change can be difficult, especially when it involves colleagues that you have come to consider as friends. At Appian, we place a high value on recognizing and celebrating the hard work of our employees, and we are committed to fostering a positive and supportive workplace culture. We appreciate your feedback regarding our employee survey and are committed to using this feedback to make meaningful improvements that benefit our team members. We strive to focus on the needs of our customers and deliver value through our innovative products and solutions. Our commitment to customer-centricity is reflected in our efforts to provide tailored solutions to businesses of all sizes and industries. We welcome any further thoughts or feedback you may have. Please reach out to your HR Business Partner with additional feedback or questions.
      1.0
      May 1, 2019

      Longest Year of My Life

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Intelligent people - Snacks in the office

      Cons

      Pretty much everything else. See the Advice to Management section for context.

      avatar
      Appian Response
      7y
      Thank you for taking the time to share your feedback but I am disappointed to hear of your experience. As with any company, growing pains are inevitable and we rely on enthusiastic and committed employees to be change agents themselves or to escalate with potential solutions. It is an environment where ideas are valued but open for debate to ensure time and resources are spent appropriately. I don’t say this to discount your experience but to note that this review is depicting yours. I take accountability because while work experiences can’t be identical, considering the varying micro-cultures in our departments, they shouldn’t be wildly opposite. If you’d like to discuss further feel free to reach out directly and best of luck in your next opportunity.
      1.0
      Sep 13, 2023

      Stay away... leadership is ruining a good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Really smart, talented co-workers - the people are hands down the best part but leadership and poor change management during layoffs is driving the best people away - Good benefits (unlimited PTO, good healthcare, etc.) - Flexible scheduling depending on department/role

      Cons

      - Stringent RTO (3 days w/in 50 miles) despite leadership saying remote work worked great throughout the pandemic. This is just one of main examples of leadership back pedaling on previous decisions. - Significant layoffs despite the CEO promising last year there would be no layoffs and then going radio silent for weeks without acknowledging them. These were made with little to no regard how they would impact remaining employees. They say they want small elite teams, but don't pay people a below average salary. - Out of touch leadership that doesn't listen to employees or try to take the time to get to the root cause of issues - Company does not live it's values - they are a joke, especially valuing dissent.

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      Glassdoor has 860 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.