Is America First Credit Union a good company to work for?

America First Credit Union has an overall rating of 3.7 out of 5, based on over 536 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 74% of employees would recommend working at America First Credit Union to a friend and 64% have a positive outlook for the business. The best reviews about America First Credit Union have been left by employees working as Branch Manager , Lead Teller and Bank Teller .

Does America First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, America First Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at America First Credit Union. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at America First Credit Union?

74% of America First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America First Credit Union 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at America First Credit Union?

Teller (105) , Bank Teller (36) , Loan Officer (26) , Lead Teller (20) , Consumer Loan Officer (16) , Branch Manager (11) , Assistant Manager (8) , Member Service Representative (6) , Consumer Loan Originator (5) , Contact Center Representative (5) , Manager (5) , Mortgage Loan Officer (5) , Escalations Specialist (4) , Service Center Lead Teller (4) , Universal Banker (4)

What are the pros of working at America First Credit Union according to real employee reviews?

"Also great benefits!" ((in 49 reviews)); "The people are great and fun to work with!" ((in 22 reviews)); "Good benefits and good culture" ((in 20 reviews)); "o Great management" ((in 19 reviews)); "Coworkers are friendly and positive." ((in 18 reviews))

What are the cons of working at America First Credit Union according to real employee reviews?

"The pay at America First Credit Union is low compared to many of its competitor credit unions." ((in 115 reviews)); "Communication gap between upper management and front" ((in 9 reviews)); "Pay is far from fair and annual raises are a joke." ((in 6 reviews)); "Leadership does not actually care about tellers." ((in 3 reviews)); "Bad company to work for, so much favoritism" ((in 3 reviews))

What are employees saying about America First Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about America First Credit Union layoffs and their outlook for job security at America First Credit Union in 2026.

What America First Credit Union locations have received the highest employee ratings?

West Jordan , Logan , Centerville , Taylorsville , Sandy , Kaysville , American Fork , Orem , Provo , West Valley City

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America First Credit Union

America First Credit Union reviews

3.7

74% would recommend to a friend

(534 total reviews)

Thayne Shaffer

83% approve of CEO

64% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

America First Credit Union has an employee rating of 3.7 out of 5 stars, based on 534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

534 reviews

5.0

Aug 4, 2025

Great Place to Build a Career!

Online reputation management specialist

Recommend

CEO approval

Business Outlook

Pros

Established workforce, Great Benefits, Room to grow, Pension.

Cons

PTO policies are a little outdated

America First Credit Union Response

9mo

Thank you for your review! We appreciate your feedback and greatly value your input.

2.0

Sep 28, 2018

Pension Factory

Product manager

Recommend

CEO approval

Business Outlook

Pros

No real expectations. The only way you will get fired is if you do something illegal other than that just keep your head down and wait your time.

Cons

They actually encourage turnover due to they way their pension is set up. They contribute to "your" pension from day one, however if you do vest then you forfeit that money to the plan. Hence most departments have 30% turn over and the call center is around 90%!!

2.0

Feb 6, 2021

Dead end- unless you brown nose.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Decent work life balance.

Cons

Way too much politics. People are often promoted based on internal politics or the desire to have diversity numbers, rather than on ability. Pay is far from fair and annual raises are a joke. You never really feel like a valuable member of the company, and the semi-annual evaluations are an absolute joke. They are so subjective on whether or not your supervisor likes you that it’s not even funny- and frankly outside of an opportunity to hear how poorly you are kissing up they are meaningless.

Viewing 1 - 3 of 534 Reviews

Jobs at America First Credit Union

Teller (Spanish Speaking Preferred)

Physical Security Officer

Teller - Spanish Speaking Preferred

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America First Credit Union

America First Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to Build a Career!

Pension Factory

Dead end- unless you brown nose.

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