USAA Member Service Representative interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 10%Employee ReferralEmployee Referral
- 5%Staffing AgencyStaffing Agency
Interview search
23 interviews
USAA interviews FAQs
- Member Service Representative applicants have rated the interview process at USAA with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
- Candidates applying for Member Service Representative roles take an average of 27 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
- Common stages of the interview process at USAA as a Member Service Representative according to 23 Glassdoor interviews include:
Phone interview: 17%
Drug test: 16%
One on one interview: 15%
Skills test: 14%
Background check: 13%
IQ intelligence test: 8%
Personality test: 7%
Presentation: 6%
Group panel interview: 4%
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