Transportation Manager Job Description

What is a Transportation Manager?

Transportation managers ensure shipments into or out of the organization or company where they work are quick, within budget, and safely handled. They oversee the transfer of equipment or personnel as operated by the organization. They are responsible for the development of department policies and procedures, and for personnel activities and schedules, and they oversee shipment coordination and routing.

Transportation managers might sometimes need to coordinate with outside service providers including messenger services, freight shippers, and transporters. They prepare the department’s budgets and schedules and ensure company shipping and safety procedures and protocols continue to run smoothly. They also ensure that all shipping documents are correctly prepared and filled out, and they research and correct problems that arrive throughout the work day. Transportation managers develop hands-on fluency with current laws about shipping and hauling, including the transportation of hazardous materials, freight classification, and the safety of employees. They also direct teams about the maintenance and repair or replacement of shipping fleets and equipment, and the scheduling of daily routines. Transportation managers need a bachelor’s degree in supply chain management or logistics.

Transportation Manager Job Description Template

Job Overview

Responsibilities for Transportation Manager

  • Ensure compliance with all safety, hazmat and DOT requirements.
  • Effectively and efficiently handle customer service complaints and concerns.
  • Fill out appropriate log(s), forms and paperwork, as required.
  • Control the movement of contractor personnel, materials and equipment.
  • Responsible for planning of driver vacations, future books offs and run change assignment.
  • Report and investigate all accidents by assigned transportation officers.
  • Ensure sound cash control and maintain GLI field accounting standards.
  • Review weekly performance reports, and achieve quarterly performance quotas.
  • Accurately document all field observations and ensure file maintenance.
  • Investigate and resolve issues submitted by customers, carriers and/or clients. provide follow-up and reporting as required.
  • Lift objects of various shapes, sizes and weights up to 25 lbs.
  • Review daily reports to ensure productivity by all operators.
  • Ensure preventive maintenance on trucks is performed on a timely basis.
  • Contact parents concerning discipline matters and conduct parent conferences as needed.
  • Maintain punctuality in daily work times, appointments, and meetings.
  • Promptly solve problems to the maximum satisfaction of our customer(s).
  • Drive carrier and forwarder performance and implementations at shipping sites.

Qualifications for Transportation Manager

  • Bachelor's or Graduate's Degree in business, civil engineering, computer science or engineering, or equivalent experience.
  • A professional and leader at all times.
  • Sound collaboration capabilities and attention to details.
  • Comfortable leading during negotiation, selecting, budget planning, inventorying, and loading exercises.
  • A critical thinker with an eye for continuous improvement.
  • Comfortable with network architecture and backup and recovery.
  • Demonstrated problem solving and decision making skills.
  • Experience with Google and C software and systems.

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Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it's easy on the eyes
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