WestJet has a mixed reputation among employees, with an overall rating of 3.4 out of 5 based on 10 reviews. Here’s a closer look at employee sentiments:
Positive Aspects:
Respect for personal life — Employees appreciate the company’s commitment to work-life balance, noting initiatives like trialing 4-day work weeks and no questioning of vacation requests. One reviewer mentioned, "WestJet is the kind of modern workplace where 4 day workweeks are being trialed in certain departments."
Flexibility — Many employees value the flexible work schedules and the ability to hold another job, stating that "you have a certain amount of control if you are bidding correctly" for schedules.
Travel perks — Employees enjoy benefits like flying for free or at low fares, with one reviewer calling it "the best company I’ve worked at."
Challenges:
Management issues — There are concerns about leadership decisions and the lack of discipline for underperforming employees. One review noted, "it often leads to people who should have been let go a long time ago to continue on for years."
Workload stress — Some employees mentioned long workdays and stressful conditions, particularly for roles like Customer Service Agents, who described the "low pay wage, poor management" as significant downsides.
Work-life balance rating — With a 2.9 out of 5 for work-life balance, it suggests that while flexibility exists, the demands of the job can still be significant.
Overall, while WestJet offers some attractive benefits and a positive company culture, it faces challenges with management practices and workload stress. If you value flexibility and travel perks, it could be a good fit, but consider the management dynamics and workload expectations as well.