When considering a position at Square, it's essential to weigh the pros and cons based on employee experiences. Here's an overview based on 10 reviews with an overall rating of 3.6/5:
Great Team and Culture — Many employees appreciate their colleagues, noting that they work with "the best and smartest people every day." The community groups within the company also offer a supportive atmosphere.
Excellent Benefits — Employees highlight fantastic healthcare options, including free dental and vision insurance, along with good 401k matching and stock options.
Work-Life Balance — Some reviewers mention flexible PTO and a generally good work-life balance, especially if you advocate for it.
Leadership and Management Issues — There are significant concerns about the leadership style, with many employees feeling that upper management lacks empathy and is disconnected from the workforce. One reviewer mentioned that leadership is "more focused on appearances than results."
Frequent Organizational Changes — Employees report frequent re-orgs and shifting priorities, which contribute to a feeling of instability. This has led to frustrations about job security and unclear direction.
Compensation Concerns — Many employees feel the pay is below industry standards and that salary increases are limited, often relying on stock options for compensation.
Mixed Feelings on Culture — While some employees see potential in Square's mission and values, others express disappointment in how these values are not consistently reflected in practice. One employee noted a "lack of accountability" for leadership, particularly regarding diversity and inclusion issues.
On Management — "Upper leadership is bizarre and unorganized. Priorities shift a lot."
On Work Environment — "The leadership team appears to be facing confusion, lacks a clear direction, and seems hesitant to make decisions."
On Team Dynamics — "If you're willing to put in the work, it's a great place to work with a lot of opportunities."
Square has a lot to offer, particularly in terms of benefits and teamwork, but it also faces notable challenges in management and organizational stability. If you value a supportive team and good benefits but seek strong leadership and clarity, it may be worth considering how these factors align with your career goals.