Concerns around Salesforce's commitment to diversity, equity, and inclusion (DEI) are reflected in several employee reviews. While the company maintains a strong diversity and inclusion rating of 4.2/5, there are indications of a shifting culture and some dissatisfaction among staff:
Cultural shifts — Employees describe a noticeable decline in the company culture, with one noting that the "Ohana" culture has felt increasingly corporate, especially following recent layoffs. There's a sentiment that the organization is becoming more focused on profits rather than employee welfare: "They used to stand out as a beacon of what workplace culture could be. Now we're death spiraling in the name of profits and margins."
Leadership disconnect — Some reviewers express concerns that leadership appears out of touch with the workforce. One mentioned, "Management used to advocate for you, now they're perpetual yes-men to their upper management." This indicates a potential rollback in genuine efforts to prioritize employee needs, including DEI initiatives.
Increased pressure and changes — Employees have noted that there are many changes, especially with a pivot toward AI, which leads to uncertainty about the company’s direction. One reviewer stated, "The aggressive pivot toward AI-centric products feels forced and potentially unsustainable for long-term growth."
Work-life balance and employee treatment — Despite some positive feedback regarding work-life balance, there's a strong sentiment that workload expectations have increased without corresponding support. A reviewer stated, "Senior leadership asks for more and more every year. It's insane."
Overall, while Salesforce has been recognized as a Glassdoor's Best Places to Work multiple times (from 2009 to 2026), the feedback suggests that there are significant challenges regarding employee satisfaction and the prioritization of DEI within the current business strategy.
If you're considering opportunities at Salesforce or are interested in their DEI stance, it's vital to weigh these sentiments against the positive aspects highlighted by some employees.