BigCommerce has a mixed reputation based on employee feedback, with an overall rating of 3.6 out of 5. Here's a closer look at key aspects of the company culture and work environment:
Work-life balance — Rated 3.8/5, many employees appreciate the manageable workload and supportive management. One reviewer mentioned, "Great work/life balance. Supportive direct management that cares about your career growth."
Diversity and inclusion — Employees rate this aspect highly at 4.0/5, indicating a positive environment for diverse teams.
Team dynamics — Employees frequently highlight the friendly and collaborative atmosphere, with one noting, "The people are great, the workload is manageable, the pay is solid."
Communication issues — Some reviews mention "occasional communication delays between departments" and a lack of clarity from leadership, which can lead to confusion.
Career advancement — There are comments about limited opportunities for growth, with one employee suggesting, "Not much room for career growth as they keep cutting people."
Leadership instability — Several reviews reference ongoing changes in leadership and direction, which can create uncertainty. One reviewer pointed out, "Has cut 10% of staff every year for the last 3 years."
Positive outlook on change — Many employees express optimism about recent leadership changes and the company's potential for growth, stating, "New leadership has a fair and accurate vision for the future of the company."
Mixed feelings about the future — While some are excited about the changes, others have concerns about the frequency of layoffs and changes in strategy.
BigCommerce appears to be a decent place to work, especially for those who value work-life balance and a collaborative team culture. However, potential employees should consider the challenges related to communication and career advancement, as well as the current climate of change within the company.