Based on 10 employee reviews for Square, overall sentiment is mixed, reflected in a 3.6 out of 5 overall rating. Here are some key insights about the workplace culture:
Positive Aspects:
Great benefits: Employees frequently mention excellent healthcare, dental, and vision coverage, along with good 401k matching and stock options.
Strong team dynamics: Many reviewers appreciate their colleagues, describing them as talented and supportive. One employee noted, "I love my boss feel like they really advocate for me."
Work-life balance: The flexibility around working hours and the option for remote work is positively highlighted, with some stating that work-life balance can be good if advocated for.
Challenges:
Leadership issues: There's a common sentiment that upper management lacks empathy and transparency, with complaints about layoffs and a lack of clear direction. One reviewer expressed, "Lack of empathy from Jack and upper management especially after repeated layoffs."
Disorganization: Many employees feel that the company is disorganized, leading to frequent re-organizations and a lack of clarity in roles. A review noted, "The leadership team appears to be facing confusion, lacks a clear direction."
Cultural decline: Several reviews indicate that the company culture, once strong, is on a downward trajectory, with employees feeling disengaged and describing a "rest and vest" mentality.
Employee Advice: Many reviewers urge management to listen to employee feedback and take action to improve the work environment and culture. One employee summarized it well: "Take the feedback that employees have left and do something with it."
In summary, while Square has strong benefits and a talented workforce, it's facing significant challenges in leadership, culture, and organizational structure that may impact overall employee satisfaction.