When considering whether Zscaler can be trusted, it's essential to look at employee feedback and ratings. Here’s a summary of what employees have reported based on 10 reviews:
Overall Rating: 3.6/5
Work-Life Balance: 3.3/5
Diversity and Inclusion: 3.5/5
Customer Focus: Employees consistently mention a culture of customer obsession, with a commitment from all levels of management to prioritize customer needs.
Strong Compensation: Many reviews highlight solid pay and benefits, especially for engineers and sales roles.
Growth Potential: The company is noted for its growth trajectory and innovative products.
Leadership Issues: A significant number of reviews criticize the leadership, describing it as micromanaging, political, and disorganized. Employees have expressed concerns regarding toxic management practices and a lack of genuine support.
Work Environment: Some employees report a stressful work environment, where burnout is common due to high expectations and competitive pressures.
Career Advancement: Concerns about limited growth paths and frequent organizational changes lead to frustrations among employees regarding advancement opportunities.
One employee noted that "management treats every SE like a suspect in a crime they didn’t commit," highlighting a lack of trust within the organization.
Another mentioned that "the culture is Zero Trust in action," indicating a severe disconnect between management and staff.
While Zscaler has received accolades like Glassdoor's Best Places to Work awards in 2022, 2021, 2016, and 2015, the mixed reviews paint a complex picture. There’s a strong emphasis on customer service and competitive pay, but there are notable concerns about leadership and work culture. If you value a supportive management style and positive work environment, these reviews suggest you might want to consider these factors carefully before making a decision.