When Does Glassdoor Remove User Content?

Our Trust & Safety team carefully assesses every employee review before it even appears on the site. We also reserve the right to remove any contribution at any time, even if it's already been published. If a review you submitted doesn't show up after a few days, it likely wasn't approved because it didn't meet our Community Guidelines.

Violations of Community Guidelines: Reviews are removed if they break our Community Guidelines. These guidelines prohibit things like fraud, misuse, or other specific policy violations (we've covered these in detail in our "Review Authenticity and Integrity" section).

Checking Your Review Status: You can always check on your submitted reviews by logging into your Glassdoor account, going to your Profile, and then Contributions. If the "Review Status" says "Removed," it means your contribution violated our Community Guidelines. If it was removed within 30 days, you might have the option to revise and resubmit it. Otherwise, you'll need to submit a brand-new review.

Glassdoor generally doesn't take sides in factual disagreements about review content. While reviewers are responsible for what they post, we act as a neutral forum and don't proactively investigate and fact-check every single statement in a review.

Action Based on Obvious Falsehood: If it's clear to us that a review is false based on reliable, independent information (for example, facts from a reputable news outlet), we might remove it.

No Negotiation: We want to be clear that decisions about content are solely at our discretion, and we don't negotiate about them. We also politely decline to accept evidence from parties who have a vested interest in getting a negative review removed, as we're simply not equipped to determine the accuracy or authenticity of such evidence.

Age of Reviews: We don't remove or archive reviews based on their age. All company reviews, no matter how old, stay visible on the company profile. However, we do require new content to be related to jobs held or interviews conducted within the last five years to ensure relevance. The newer a review is, the more impact it has on a company's overall rating, which helps job seekers get the most up-to-date perspectives.

Company Profile Removal: We will not remove a company's profile from the site simply because the company asks us to. This is a crucial part of our mission to promote workplace transparency and job aggregation, providing a platform for open discussions. Relevant laws also allow us to host employer profiles and publicly available job listings without needing permission.

Dissolved Companies: If a company has been formally dissolved, we might consider removing its employer profile. This decision is made after a review, considering factors like whether there's still ongoing user-submitted content or high traffic to that profile.

Free Employer Account Cancellation: If an employer cancels their Free Employer Account, it only removes their ability to respond to reviews, update company information, or view basic analytics. It does not remove the company profile itself from Glassdoor.