Question 1

Is Progressive Insurance a good company to work for?

Accepted Answer

Progressive Insurance has an overall rating of 3.9 out of 5, based on over 9,252 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Progressive Insurance to a friend and 77% have a positive outlook for the business. The best reviews about Progressive Insurance have been left by employees working as Software Developer, IT Systems Engineer and Fire and Theft Adjuster.

Question 2

Does Progressive Insurance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Progressive Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Progressive Insurance. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Progressive Insurance?

Accepted Answer

75% of Progressive Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Progressive Insurance 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1440), Customer Service Representative (519), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (127), Claims Generalist (122), Claims Specialist (111), Claims Generalist Associate (107), Customer Service Representative (CSR) (107), Insurance Agent (101), Senior Claims Adjuster (87), Sales Associate (86), Sales Consultant (81), Supervisor (79), MRR (Managed Repair Representative ) (75)

Question 5

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Great benefits and HR!" ((in 921 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 838 reviews)); "Not the best paying but work from home is great." ((in 450 reviews)); "Great culture and very family oriented" ((in 434 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 374 reviews))

Question 6

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 347 reviews)); "Poor management and focus on metrics" ((in 294 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 159 reviews)); "I had a great manager and then a terrible one." ((in 141 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 124 reviews))

Question 7

What are employees saying about Progressive Insurance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Progressive Insurance layoffs and their outlook for job security at Progressive Insurance in 2026.

Question 8

What Progressive Insurance locations have received the highest employee ratings?

Accepted Answer

Killeen, Erie, Wilmington, Charleston, Lansing, Montgomery, Perrysburg, Macon, Rosemont, Plymouth Meeting

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Decent work-life balance, but micromanagement is tough

Great benefits, but micromanagement can be an issue

Great flexibility and work-life balance, but promotion challenges exist

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