Macy's reviews

3.4

51% would recommend to a friend

(31,052 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly team environment. Flexible scheduling, especially helpful for students or part-time workers. Opportunities to cross-train in different departments. Great employee discount. Clear expectations and training for new hires. Fast-paced atmosphere keeps the workday engaging.

Cons

Busy seasons (like holidays) can be overwhelming at times Like most retail jobs, there can be pressure to meet sales or credit goals

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Macy's Response
11mo
We appreciate you taking the time to share your positive experience as a Sales Associate. Thank you!
1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Welp.. no one wanted to work so you could get lots of overtime if you wanted seasonally

Cons

Violent and verbally abusive workers and workers who have been there for 3+ or more years that were bullies to others on the floor. One worker in replen verbally made slurs at me in front of the manager which routinely protected her. This worker was best buddies with guys who work security and was near untouchable. This person also tried to verbally insult someone and provoked her and unlike me she got her fired. I was deeply insulted with how the location was operated and the bosses routinely dismissed my years of experience

Viewing 1 - 3 of 31,052 Reviews

Glassdoor has 32,663 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.