Position Purpose:

The Collaboration Tools team owns the enterprise tooling backbone for the organization — spanning Jira, Jira Align, Confluence, and Miro — balancing a steady stream of platform support with internal feature delivery. The Staff Engineer brings strong Atlassian and API integration experience, and can lead the shift from reactive support to scalable, self-service solutions. Key areas of impact include automating high-volume, recurring workflows around access management and dependency tracking, and maturing the team's Python/FastAPI-based tooling layer. This person will be comfortable operating across the full stack — Python, Docker, GitHub Actions, GCP, and a suite of SaaS products — and can bring technical leadership to a team that runs in a Scrum/Agile environment and moves fast.

Key Responsibilities:

• 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes a broad view when approaching issues; using a global lens; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances
• 10% Learns and Grows - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems
• 20% Plans and Aligns - Creates new and better ways for the organization to be successful; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Works the Product Team to ensure user stories are developer ready, easy to understand and testable; Collaborates with other team members in agile processes; Relates openly and comfortably with diverse groups of people; Adapts approach and demeanor in real time to match the shifting demands of different situations
• 20% Supports and Enables - Fields questions from product and engineering teams; Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions; Notes gaps on the team and provides suggestions for changes to make the team more productive

Direct Manager/Direct Reports:

• This position typically reports to Software Engineer Manager or Sr. Manager
• This position typically has 0 Direct Reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Python
• AI Skilled - Claude preferred
• Docker
• GitHub / GitHub Actions
• SaaS Products (Jira, Jira Align, Confluence, Miro, Sonar, Jetbrains)
• GCP
• Scrum / Agile

• Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Self-Development
• Collaborates
• Cultivates Innovation
• Situational Adaptability
• Communicates Effectively
• Drives Results
• Interpersonal Savvy